Is it possible to have an AA for night or closed time but have all calls route to a calling group when the office is opened. I have a medical office that has a Partner R7 and I currently have calls routing to a call group all the time. They have a Partner Messaging 7 but only 2 user will have a VM box. they do not want the AA to answer during the day but need the ability to transfer calls on 3 lines only to there outside answering service. the other lines in the system need to be answered by AA and told that they are closed and give the ability to leave a message in one of the mailboxes.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
AA
- Thread starter AllenT983
- Start date
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question