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AA to CCR tree. How to I specify what tree to use?

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Shaad

Technical User
Mar 21, 2002
46
US
Modular ICS here, I've forgotton how to
switch the AA to use a different CCR tree.

Once I get that figured out I thing I can
do everything else with the tree etc..

Thanks!

Nick
 
AA,Table,Grt table # ok, aa menu prompt ok,morning next, etc... up till you get to CCR Tree 1 CHNG or OK.

Good Luck
 
Got it thanks, So simple I just forgot.

Got my tree rebuilt, But now my Prelude ACD is
not answering. Got the hours right.. the DN right..
Got the groups all setup and users logged in.. Routing
looks good.. But when I call the internal ACD DN from inside the office it just rings and rings..

Anyone have any suggestions?
 
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