AA problem

[kdifs]

Hi. I am having a problem with my upgrade. I just installed Messaging module r7 and I am trying to get it set up.

I have the messaging in slot 1 (it would only give me an orange light in slot 5)
A 206 r3.1 module in slot 2
acs r4.0 in slot 3


When someone calls in, it rings once, says "Your call is being transferred" and it rings ext 10.

hunt grp 7 includes ports 18-23 with ringbacks #306 to ext 10.

All CO lines are assigned to the AA
AA is set to like 4 rings or so

AA message has been recorded and menu/selector codes all saved.

Why wont the AA answer? Why is it being picked up immediately and transferred to ext 10?

Help!!!

Thanks

Rob

 

[TouchToneTommy]

How many ports is your license card good for? You have the right starting extension (18) to put in Hunt Group 7, but if it is not a 6 port license, you should take the others out.

It's supposed to work with the 206 module, but you could try without it as well.

 

[kdifs]

Thanks TTT.

It is a 6 port card.

I found the problem... I had ports 1,2,3,5 and 6 in the hunt group but 4 was not. I added the fourth and voila! Everything started working. Lines were ringing, aa picking up on the 4th ring, mailboxes working, etc.

The 206 module does work but I need to add another. will probably get a 308. Any specific version necessary?

Now, the issue is - what is the darn ip address of the Messenger?

Rob

 

[telecomtekperson]

10.0.0.42 is the default, if you want or need to change that, get into it via hyperterminal and you can change it.