AA Playing Old Greetings

[Tom2129]

IPO r8 running Partner Basic...made changes to the AA Greetings yesterday (7811,7821, 7831, & 7841), tested everything before we left and was working great. Called in this morning and the old greetings were back! Saved all the changes and did a backup.....obviously missed something. Any direction greatly appreciated as always!
Thanks
Tom

 

[CarGoSki]

rerecord them and save?

 

[Tom2129]

Yep....was working when we left

 

[stivtaber]

I get this sometimes when we pre-record greetings before the time is set properly. Use embedded file manager and check the dates of the affected recordings. If they are accurate you will need to delete all instances of the clip and then reboot with correct time.

Stiv Taber
Certified in Convergent Network Technologies
APSS - SME Communications
PA - Implement IPO Professional Edition