I have a 406v2 running 4.0(5) that has an auto attendant (AA) behind a hunt group. That is, if you call the 'Main' hunt group, calls will eventually be directed to the AA via the 'Leave' flow for Main. The AA picks up and a caller makes a choice...for example, "press 3 for Sales hunt group." Sales HG will ring, but 'Main' tag is displayed on Sales HG member phones. Also, calls will not go to Sales voicemail (!!!). Worse yet, if no Sales agents available, call will disconnect. In summary, any of the IPO's that I work with that use a operator HG with a AA backing it up would be "broken" by this issue. I think this was an issue during the trial, but I thought it was resolved. Has anybody else run into this? Any feedback will be appreciated...Z
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AA behind an operator group in 4.0 (5)
- Thread starter TheZCom
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