AA and CO trunk stay busy

[swinstation]

Hi all
I faced this problem recently , after I defined AA on CO trunks.
actually I set up AA on AA like:
press 1 to ext 190.
press 2 to ext 191.
...............up to 6 go to operator.
so when the caller waits and the (for example 190) answers the call
every things fine and the trunk release after on-hook.but mention problem occur when a caller disconnects the call between RAD playing in this case the line stay busy about 150 sec and then go to operator.I know this is about busy tone detection (maybe)but I am looking a solution ,that it disconnect line immediately ,even between the RAD playing.

any idea???

 

[bobcheese]

I beleive this is clear disconnect timer. Did you run ls measure tool when programming?

 

[swinstation]

thanks bobcheese
1.is there a way to find disconnect timer?
2.no, i did not try measure tool.
3.is this feature(measure tool) for use all contries?and how can run it?
4.installed software is mcd 4.2

 

[LoopyLou]

If they are copper trunks there is a circuit descriptor value for something like "expect disconnect"? Setting are yes/no. What do you have it set to?

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best becuase you always get them.

 

[swinstation]

Thanks all
I define mu disconnect timer on trunk descriptor = 100 and it works fine now.

AlCATEL-LUCENT is my love.
Swinstation

 

[swinstation]

I think the best idea is define a acd path and silent RAD,becuase after operator sign out ,the incoming calls stay busy.

AlCATEL-LUCENT is my love.
Swinstation

 

[jonmyk]

Love your signature quote LoopyLou

"The only problem with common sense is that it's not that common