A/R Invoice shows $0.00 1

[jamor1999]

Hi everyone. I hope someone can help me out. I have an invoice that was showing as 0.00 (nontaxable) in A/R customer inquiry and in J/C Masterfile Inquiry. I have edited the following files for that company code:
AR4: line 4
AR6: Line 2
ARN: Line 4
JC3: Line 4

I'll bet I'm missing a file or two that I need to edit. Anybody have any suggestions??

Thanks!

 

[PgmrChris]

You've taken care of most of the invoice-related files. You'll still want to print an aging report to have it reset the customer's aging #'s in the customer masterfile (ar1). You might manually have to adjust some revenue numbers in the job masterfile as well (jc1).

Good luck! If you encounter some additional numbers in the system that don't look right, just post which report/screen you are looking at & I'll look it up...

 

[PgmrChris]

One last thing,

You could've just re-entered the invoice in A/R invoice entry, re-using the same invoice number. MAS90 would ask you if this is an adjustment (choose yes). You could then enter an invoice just like you want, choosing whatever amounts you wished to adjust and just posted it through like a normal invoice. The benefits of this approach would be:

(1) A paper and electronic audit trail of what happened (always important with accounting data)
(2) You know the data would be posted everywhere & wouldn't have to worry about missing some obscure data file.

 

[jamor1999]

Thanks! And I'm sure this will happen in the future again so I'm gonna hold onto this.