A question for an Administration about CR 10 Upgrade

[haneen97]

Hi,

I am trying to upgrade to Crystal 10 from 8.5. The computer reads the CD for few minutes and I get a small window on the task bar that says "Check Version" I think. This window runs for hours and nothing happens. When I try to browse the CD, it freezes Windows Explorer. When I try to close windows explorer, the machine freezes and have to do a hard reboot.

Any idea on how to get this upgrade in?

Thanks a lot.
Mo

Mo

 

[Turkbear]

Hi, Is the CD the original one from the package or a working copy?

 

[synapsevampire]

Sounds like you have a bad CD or a flighty system.

You also need to write the actual error.

A CD shouldn't freeze a system when simply browsing it, it might go away for a bit, but it should come back, so I'd guess you've evil gnomes at play within Windows.

A common problem on clients systems these days are web borne virii.

In general I suggest that everyone run SPYBOT's free Search and Destroy program, tends to clean up lots of problems.

-k

 

[haneen97]

Thanks everyone. The problem was in the CD drive itself. It could not read the CD's. The CD is an original. I used my CD RW and it worked.

Mo

Mo