A question about lost email on Groupwise.

[cderow]

I had a user who had spent a couple of hours typing up a large, important email and went to save it to her Cabinet space on her mailbox. When she hit the Save button, her computer came up with a .DLL error and shut her mailbox down. I went to check her Cabinet and any other space that she has available to no avail. I was wondering if there was a way to pull up emails that may have been "lost" or deleted by accident via Groupwise.

 

[sobak]

If I read your question correctly, the answer is no. The user never really saved the e-mail to the GroupWise account (since the DLL error hit first) if you can't find the e-mail in the cabinet then it's gone. Novell does have a way to bring back old e-mails that a person deletes but it the e-mail has to exist in the account first. This particular e-mail never made it to the GroupWise account prior to the error. Sorry.

david e
*end users are just like computers, some you can work with...others just need a simple reBOOTing to fix their problems.*

 

[cderow]

What is the way to bring back email that was deleted but existed in the account first?

 

[sobak]

Keep in mind I did this without much success. I have a domain of about a postoffice of about 175 users so restoring the postoffice to another location meant building a another temp server. I was able to get to the e-mail but getting there was not really worth the time.

http://support.novell.com/cgi-bin/search/searchtid.cgi?/2928362.htm

david e
*end users are just like computers, some you can work with...others just need a simple reBOOTing to fix their problems.*