*98 THROUGH NORSTAR

[ThePhoneGURU]

Hey Folks,
Silly question, I'm heading out to site today. Just wanted a heads up. Does the TELCO VM TN have to be placed under Telco Features VMsg centr tel#'s in order for customer to use *98 off of Line for Norstar?
Or should *98 still work if that field has NO NUMBER...
Thanks ALL..

 

[bkrike]

I am not familiar with *98, but it sounds like a retrieval code for voicemail in your area. Think of it like this...if you can plug an analog phone into the dial-tone, and *98 retrieves the VM, then the norstar would not need any additional programming. Of course you just have to make sure that they are dialing it from dial-tone, as opposed to IC tone.

 

[DigitalMind]

No It doesn't need to be programmed, like Bkrike says ...

Dealing with Bell ???

 

[ThePhoneGURU]

Thanks for the responses.
Customer was confused....as a result confused me...She was trying *98 from the wrong line. The Telco was actually Allstream in T.O Canada.
Thanks again all..

 

[telemarv]

If you have CLID cards you can set voice msg paremeters for Bell voice mail. You can get a display of "message for you" on the control set. Then if you put *98 in VMsg centr tel#'s you can simply press the soft key "MSG" on 2 line display phone.

Marv
TeleMarv Services

http://www.telemarv.ca