Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

96xx Random Discovery

Status
Not open for further replies.

trilogy8

Technical User
Jan 26, 2017
413
US
I've been getting random complaints recently about phones going into discover. Happening on totally different CM's and with already logged in extensions. It's been a few here and there and until a clear procedure is run they do not recover. The CM's are virtual and there are no alarms anywhere in the systems. How does one go about troubleshooting this?
 
I guess syslog from a phone it happens to. There's keepalive settings in the network region form for h323 phones and you've obviously missed a few to get to discovering so...its a network thing somewhere.
 
Maybe there is a old configuration in the 46xxsettings file, we have had a similar behavior after we migrate an old platform to the new one, we found that the station was taking old configurations, after we clear the phone to factory, the new configuration was upload to the phone and start working.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top