9630 IP set stuck in discovery mode

[rmack22138]

Hi all, I have a SOE upgraded to 4.1.9 and I plug in a 9630 set and it receives its info, however it stop at discover call server address.
How can I get this working.

Thanks in advance

 

[jgb5pmr6fcg567ot52iq]

Didn't think the 9630 was approved for IP Office.

 

[tlpeter]

The 96xx will not work on the ipoffice
The 16xx will be supported in 4.2


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Sorpio]

buy a h323 enpoint lic and it will work

 

[rmack22138]

They have text files in 4.1.9 for the 96xx set and I do have a 9620 set working.

 

[Sorpio]

hey rmack22138 - with an h323 lic or without the lic?

 

[rmack22138]

with out the lic

 

[rmack22138]

I need to make a correction on the 9620 set, even though it appears to work, avaya allows you to make one phone call and after that the transmit side of the handset shuts off.

How much is it for a Lic?

 

[aarenot]

rmack,

Better to just get a phone that is supported. I am the first to admit that I have the attitude of "Just because Avaya says it can not do it does not mean I can not make it do it" The difference is I do not sell it as something that is supported, and that I am the guy who figures it out, tweaks it with each release, and have some experience with doing this. Experience is the key component to trying to work outside the box.