Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

9620 Firmware

Status
Not open for further replies.
RedTech443

RedTech443

MIS
Nov 22, 2013
596
0
16
US

Working with some 9620L h323 phones.

I have the latest firmware installed on AADS (3.2.8) I have also tried 3.2.1 - 3.2.7

I enabled http on the AADS server as well.

I can see the phone come into the server and download 96xxupgrade.txt and get "200" However it does nothing beyond that, no firmware no 46xxsettings. Not sure what is going on. I have enver run into this before.

Below is the config from the 96xxupgrade.txt and the log file from the phone doing its thing when booting up.



Code: 
10.1.1.70:8082 10.2.1.78 10.1.1.70 - [20/Mar/2023:10:41:09 -0500] "GET /96xxupgrade.txt HTTP/1.1" 200 7348 "-" ConnID=5302 TotalReqForCon=1 TotalTimeToProcess=0.001 TotalActiveConn=2 TotalConn_reading=0 TotalConn_writing=1 TotalConn_waiting=0
10.2.1.78 - - [20/Mar/2023:10:41:09 -0500] "GET /96xxupgrade.txt HTTP/1.1" 200 7348 "-" "AVAYA/SPICE/v3.2+(9620)/Std/0.1"


[aadsadmin@AADS html]$ cat 96xxupgrade.txt
Code: 
IF $SIG SEQ 0 GOTO H323_SECTION
IF $SIG SEQ 1 GOTO H323_SECTION
IF $SIG SEQ 2 GOTO SIP_SECTION

# H323_SECTION

############################################################
##                                                        ##
## AVAYA 96XX IP TELEPHONE SOFTWARE UPGRADE CONFIGURATION ##
##              *** Sept 15, 2017 ***                     ##
##                                                        ##
## This file upgrades the following telephones            ##
## to the indicated releases:                             ##
##    9610  -  Release 3.1                                ##
##    9620  -  Release 3.2.2                              ##
##    9620L -  Release 3.2.8                              ##
##    9620C -  Release 3.2.8                              ##
##    9630  -  Release 3.2.2                              ##
##    9630G -  Release 3.2.8                              ##
##    9630G -  Release 3.2.8                              ##
##    9640  -  Release 3.2.8                              ##
##    9640G -  Release 3.2.8                              ##
##    9650  -  Release 3.2.8                              ##
##    9670  -  Release 3.2.8                              ##
##                                                        ##
############################################################
##                                                        ##
## BACKUP APPLICATION VERSION NUMBERS                     ##
##    9610 - 3.1                                          ##
##    9620 - 3.2.2                                        ##
##    9630 - 3.2.2                                        ##
##    96xx - 3.2.8                                        ##
##                                                        ##
############################################################
##                                                        ##
## PHONE APPLICATION VERSION NUMBERS                      ##
##    9610 -  3.1                                         ##
##    9620 -  3.2.2                                       ##
##    9620L - 3.2.8                                       ##
##    9620C - 3.2.8                                       ##
##    9630 -  3.2.2                                       ##
##    9630G - 3.2.8                                       ##
##    9640 -  3.2.8                                       ##
##    9640G - 3.2.8                                       ##
##    9650 -  3.2.8                                       ##
##    9670 -  3.2.8                                       ##
##                                                        ##
############################################################

############################################################
##            Check backup application version            ##
############################################################

IF $SHA2CAPABLE SEQ 1 goto H323_SECTION_SHA2FILES

IF $MODEL4 SEQ 9610      goto H323_SECTION_SHA1BACKUPAPP9610
IF $MODEL  SEQ 9620D01A  goto H323_SECTION_SHA1BACKUPAPP9620
IF $MODEL  SEQ 9620D02L  goto H323_SECTION_SHA1BACKUPAPP96XX
IF $MODEL  SEQ 9620D03C  goto H323_SECTION_SHA1BACKUPAPP96XX
IF $MODEL  SEQ 9630D01A  goto H323_SECTION_SHA1BACKUPAPP9620
IF $MODEL  SEQ 9630GD01A goto H323_SECTION_SHA1BACKUPAPP96XX
IF $MODEL4 SEQ 9640      goto H323_SECTION_SHA1BACKUPAPP96XX
IF $MODEL4 SEQ 9650      goto H323_SECTION_SHA1BACKUPAPP96XX
IF $MODEL4 SEQ 9670      goto H323_SECTION_SHA1BACKUPAPP9670
goto H323_SECTION_END

# H323_SECTION_SHA1BACKUPAPP96XX
IF $VPNACTIVE SEQ 1 goto H323_SECTION_SHA1PHONEAPP96XX
IF $BOOTNAME SEQ hb96xxua3_2_8A_2.bin goto H323_SECTION_SHA1PHONEAPP96XX
IF $BOOTNAME SEQ hb96xxua3_2_8A_2_SHA256.bin goto H323_SECTION_SHA1PHONEAPP96XX
SET APPNAME hb96xxua3_2_8A_2.bin
goto H323_SECTION_GETSET

# H323_SECTION_SHA1BACKUPAPP9670
IF $VPNACTIVE SEQ 1 goto H323_SECTION_SHA1PHONEAPP9670
IF $BOOTNAME SEQ hb9670ua3_2_8A_2.bin goto H323_SECTION_SHA1PHONEAPP9670
IF $BOOTNAME SEQ hb9670ua3_2_8A_2_SHA256.bin goto H323_SECTION_SHA1PHONEAPP9670
SET APPNAME hb9670ua3_2_8A_2.bin
goto H323_SECTION_GETSET

# H323_SECTION_SHA1BACKUPAPP9610
IF $VPNACTIVE SEQ 1 goto H323_SECTION_SHA1PHONEAPP9610
IF $BOOTNAME SEQ hb96xxua3_1_05_S.bin goto H323_SECTION_SHA1PHONEAPP9610
SET APPNAME hb96xxua3_1_05_S.bin
goto H323_SECTION_GETSET

# H323_SECTION_SHA1BACKUPAPP9620
IF $VPNACTIVE SEQ 1 goto H323_SECTION_SHA1PHONEAPP9620
IF $BOOTNAME SEQ hb96xxua3_2_2A.bin goto H323_SECTION_SHA1PHONEAPP9620
SET APPNAME hb96xxua3_2_2A.bin
goto H323_SECTION_GETSET

############################################################
##            Check phone application version             ##
############################################################

# H323_SECTION_SHA1PHONEAPP96XX
SET APPNAME ha96xxua3_2_8A_2.bin
goto H323_SECTION_GETSET

# H323_SECTION_SHA1PHONEAPP9670
SET APPNAME ha9670ua3_2_8A_2.bin
goto H323_SECTION_GETSET

# H323_SECTION_SHA1PHONEAPP9610
SET APPNAME ha96xxua3_1_05_S.bin
goto H323_SECTION_GETSET

# H323_SECTION_SHA1PHONEAPP9620
SET APPNAME ha96xxua3_2_2A.bin
goto H323_SECTION_GETSET


# H323_SECTION_SHA2FILES

############################################################
##            Check backup application version            ##
############################################################

IF $MODEL  SEQ 9620D02L  goto H323_SECTION_BACKUPAPP96XX
IF $MODEL  SEQ 9620D03C  goto H323_SECTION_BACKUPAPP96XX
IF $MODEL  SEQ 9630GD01A goto H323_SECTION_BACKUPAPP96XX
IF $MODEL4 SEQ 9640      goto H323_SECTION_BACKUPAPP96XX
IF $MODEL4 SEQ 9650      goto H323_SECTION_BACKUPAPP96XX
IF $MODEL4 SEQ 9670      goto H323_SECTION_BACKUPAPP9670
goto H323_SECTION_END

# H323_SECTION_BACKUPAPP96XX
IF $VPNACTIVE SEQ 1 goto H323_SECTION_PHONEAPP96XX
IF $BOOTNAME SEQ hb96xxua3_2_8A_2.bin goto H323_SECTION_PHONEAPP96XX
IF $BOOTNAME SEQ hb96xxua3_2_8A_2_SHA256.bin goto H323_SECTION_PHONEAPP96XX
SET APPNAME hb96xxua3_2_8A_2_SHA256.bin
goto H323_SECTION_GETSET

# H323_SECTION_BACKUPAPP9670
IF $VPNACTIVE SEQ 1 goto H323_SECTION_PHONEAPP9670
IF $BOOTNAME SEQ hb9670ua3_2_8A_2.bin goto H323_SECTION_PHONEAPP9670
IF $BOOTNAME SEQ hb9670ua3_2_8A_2_SHA256.bin goto H323_SECTION_PHONEAPP9670
SET APPNAME hb9670ua3_2_8A_2_SHA256.bin
goto H323_SECTION_GETSET

############################################################
##            Check phone application version             ##
############################################################

# H323_SECTION_PHONEAPP96XX
IF $APPNAME SEQ ha96xxua3_2_8A_2.bin goto H323_SECTION_GETSET
IF $APPNAME SEQ ha96xxua3_2_8A_2_SHA256.bin goto H323_SECTION_GETSET
SET APPNAME ha96xxua3_2_8A_2_SHA256.bin
goto H323_SECTION_GETSET

# H323_SECTION_PHONEAPP9670
IF $APPNAME SEQ ha9670ua3_2_8A_2.bin goto H323_SECTION_GETSET
IF $APPNAME SEQ ha9670ua3_2_8A_2_SHA256.bin goto H323_SECTION_GETSET
SET APPNAME ha9670ua3_2_8A_2_SHA256.bin
goto H323_SECTION_GETSET

############################################################
##           Get additional configuration files           ##
############################################################

# H323_SECTION_GETSET
GET 46xxsettings.txt

# H323_SECTION_END

goto FILE_END

# FILE_END

[aadsadmin@AADS html]$

 
Sort by date Sort by votes
Anyone else have this issue before or see something wrong here?


 
Upvote 0 Downvote
If you aren't seeing anything else happening, then perhaps the exact model is not listed:

Code: 
IF $MODEL  SEQ 9620D02L  goto H323_SECTION_BACKUPAPP96XX
IF $MODEL  SEQ 9620D03C  goto H323_SECTION_BACKUPAPP96XX
IF $MODEL  SEQ 9630GD01A goto H323_SECTION_BACKUPAPP96XX
IF $MODEL4 SEQ 9640      goto H323_SECTION_BACKUPAPP96XX
IF $MODEL4 SEQ 9650      goto H323_SECTION_BACKUPAPP96XX
IF $MODEL4 SEQ 9670      goto H323_SECTION_BACKUPAPP9670
goto H323_SECTION_END

The default to "H323_SECTION_END" would skip over the firmware and settings file. You can verify by changing to "goto H323_SECTION_GETSET" and see if the phone picks up the settings file.

Just a thought.
 
Upvote 0 Downvote
So I just tested the same firmware file on a utility server version 7, and it worked no problem.
Probably going to just stick with US7 for now since customer only wants settings file and nothing else at this point.



 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

jaxuser
  • Question
J179/JEM24 firmware update message
Replies
4
Views
271
asimernin
asimernin
techie67
  • Locked
  • Question
Latest SIP firmware for Avaya 4620SW
Replies
3
Views
58
techie67
techie67
AvayaRed
  • Locked
  • Question
9640 upgrading to SIP Firmware
Replies
6
Views
418
AvayaRed
AvayaRed
wpetilli
  • Locked
  • Question
Media-Gateway Firmware Upgrade
Replies
4
Views
128
jimbojimbo
jimbojimbo
BIS
  • Locked
  • Question
Second hand 9620 and J169 - The Netherlands
Replies
0
Views
28
BIS
BIS

Part and Inventory Search

Sponsor

Back
Top