Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

9608 weird screen-phone reboots every 2-3 minutes

ValiantSoft1

IS-IT--Management
Dec 31, 2010
42
US
Running IPO 10.1.0.2 Essential. IPO and phones (mix 9608 and 9608G) are on dedicated cabling and switch. One phone out of 45, displays just a phone screen-see pictures. Exit on the 2nd picture reverts back to the first picture. Phone reboots every 2 to 3 minutes. I have deleted the user/ext, reset the phone, reprogram, replace with a known good/new phone, reboot switch/IPO, replace switch; same problem. This is simple config: no VLANS, phones have static IPs, no VPN phones, no internet access with plenty of IP end point licenses.

Thank you in advance
 

Attachments

  • 20250327_151304.jpg
    20250327_151304.jpg
    1.8 MB · Views: 13
  • 20250327_151310.jpg
    20250327_151310.jpg
    1.9 MB · Views: 10
Run a sysmon with only the HTTP service enabled and see what file it's picking up when it loads.

Should say something like -
GET /user/backuprestore/NoUser7010_96xxdata.txt HTTP/1.1
User-Agent: AVAYA/SPICE/v6.8+(9608)/Std/0.

That should give you a clue as to what it's grabbing.
 

Part and Inventory Search

Sponsor

Back
Top