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9608 weird screen-phone reboots every 2-3 minutes

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ValiantSoft1

IS-IT--Management
Joined
Dec 31, 2010
Messages
42
Location
US
Running IPO 10.1.0.2 Essential. IPO and phones (mix 9608 and 9608G) are on dedicated cabling and switch. One phone out of 45, displays just a phone screen-see pictures. Exit on the 2nd picture reverts back to the first picture. Phone reboots every 2 to 3 minutes. I have deleted the user/ext, reset the phone, reprogram, replace with a known good/new phone, reboot switch/IPO, replace switch; same problem. This is simple config: no VLANS, phones have static IPs, no VPN phones, no internet access with plenty of IP end point licenses.

Thank you in advance
 

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Run a sysmon with only the HTTP service enabled and see what file it's picking up when it loads.

Should say something like -
GET /user/backuprestore/NoUser7010_96xxdata.txt HTTP/1.1
User-Agent: AVAYA/SPICE/v6.8+(9608)/Std/0.

That should give you a clue as to what it's grabbing.
 
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