I am looking for help on Connecting a 9600 to a ShoreTel with a PRI. Specifically the User vs. Network settings. I can get everything to establish with the ShoreTel as the User but I am told I need it to be the Network. I am not sure what the Fujitsu calls this. I can see calls hit the trunks on the ShoreTel when it dials out but they reorder within a second and I dont see them hit the Fujitsu. I can also see the calls hit the trunks on the Fujitsu side when it dials out but nothing on the ShoreTel.