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9600 Call Log button indication failing to activate.

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rustytelco

IS-IT--Management
Sep 24, 2003
48
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US
Having an issue with 9600 IP series phone with the call log button indication lighting consistently when a new call rings to the phone.
Firmware rel 3.101S is on all phones and have S8500 server. If you check the call log there are new calls but no indication.
What could be causing the issue and these are phones that see a high number of calls.
 
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