We are running a CM 8.1 G450 with EAS enabled. No CMS attached at the moment. I have setup login, logout, auto-in and Aux-work buttons setup on a 9408 Avaya phone. The auto-in button works but does not stay lit. Other phones stay lit and I am not sure if I have missed a setting or if this is normal.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
9408 digital phone used for Agent
- Thread starter cdvernon
- Start date
Sounds like you have auto-answer setup on the agent ID but you do not have the headset button on the phone active to accept the call so the system will not allow you to go auto-in.
activate the headset on the phone or remove auto-answer from the agent ID
-CL
activate the headset on the phone or remove auto-answer from the agent ID
-CL
- Status
Similar threads
- Question
- Locked
- Question