911 should key 0 DN

[phil209]

Hello Forum,

I have telephone locations with multiple line appearances on a device. The key 1 and above may not be at the same physical locations as the key 0 device. We are trying to hammer down 911 information throughout the facility and we are concerned if someone dials 911, NOT from key 0 of the phone, it will show the originating DN and not the key 0 of the device. If first responders are dispatched to the key 1 location critical time will be lost. Is there any way around this?

CS1K 7.0 currently
Thanks
Phil

 

[GHTROUT]

If you always want the KEY 00 DN to go out on CLID, enter all subsequent KEYs as:

KEY 3 SCR 1234 D

The "D" is the trick. Think of it as "Look Down" to get the CLID

Find more at GHTROUT.com