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911 Routing
- Thread starter HillMouse
- Start date
Ars Digits Dialed = 911 - Route 1
ARS Route Assignment #1 = Trunk Group ? Cor Group? Mod Digits ?
Trunk Group ? has Members ?????
Cor Group ? has restricted CORs ?????
Mod Digit table has: Absorb Digits ? Insert Digits ? Tone Plan ?
Fill in the question makrks and post again
**********************************************
What's most important is that you realise ... There is no spoon.
ARS Route Assignment #1 = Trunk Group ? Cor Group? Mod Digits ?
Trunk Group ? has Members ?????
Cor Group ? has restricted CORs ?????
Mod Digit table has: Absorb Digits ? Insert Digits ? Tone Plan ?
Fill in the question makrks and post again
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #3
it will grab the first available trunk in the trunk group assigned to route 1 if its COR permits. From your info it would grab the first available trunk in trunk group 1 depending on how the hunting is setup for the group. Terminal hunting starts from the top of the list. Circular from the last trunk the system grabbed. In other words its kind of hard to say what will happen. Hope this helps.
The single biggest problem with communications is the illusion that it has taken place.
The single biggest problem with communications is the illusion that it has taken place.
- Thread starter
- #5
That is all of the information that I could find on it. Every other field is blank in the system. I inherited this switch from another vendor and I have absolutely no records of anything, so this is a learning process. I appreciate everyone's help, thank you.
If you dial 9+911 the call will succeed.
If you dial 911 the call will fail because of the absorbed digit.
Also depending on the entries in COR group 1, the call may fail.
It will dial out on the first available line in trunk group 1 as per LoopyLou's description.
Maybe you should tell us why you are asking.
**********************************************
What's most important is that you realise ... There is no spoon.
If you dial 911 the call will fail because of the absorbed digit.
Also depending on the entries in COR group 1, the call may fail.
It will dial out on the first available line in trunk group 1 as per LoopyLou's description.
Maybe you should tell us why you are asking.
**********************************************
What's most important is that you realise ... There is no spoon.
dryaquaman
Vendor
Just a note here:
Michigan law has changed. By the end of 2011, if you need to dial anything other than "911" (such as 9+911) in order to reach emergency services, you must have a placard within 5 feet of the phone describing how to do it.
We always try to use both 911 and 9+911. The problem with using 911 as the ars route, though, is everyone seems to mis-dial a lot. So much so, that I wrote an article on how to fix that. Works real well on the 2000/3300.
If interested, you can read it here:
Dry Aquaman
Michigan law has changed. By the end of 2011, if you need to dial anything other than "911" (such as 9+911) in order to reach emergency services, you must have a placard within 5 feet of the phone describing how to do it.
We always try to use both 911 and 9+911. The problem with using 911 as the ars route, though, is everyone seems to mis-dial a lot. So much so, that I wrote an article on how to fix that. Works real well on the 2000/3300.
If interested, you can read it here:
Dry Aquaman
dryaquaman
Vendor
Didn't know about the FAQ. Thanks for pointing it out.
However, I'd simplify a bit more.
In ARS add 911 + 0 digits to follow.
In system speed dial add 9+911-->911 (over ride toll control)
In system speed dial add 911*-->0
Now you can dial either 911 or 9911.
If you dial anything other than 911* you get an "invalid".
Dial 911* you get the operator.
Dry Aquaman.
However, I'd simplify a bit more.
In ARS add 911 + 0 digits to follow.
In system speed dial add 9+911-->911 (over ride toll control)
In system speed dial add 911*-->0
Now you can dial either 911 or 9911.
If you dial anything other than 911* you get an "invalid".
Dial 911* you get the operator.
Dry Aquaman.
Dryaquaman - Not bad but I wouldn't use your solution for 2 reasons.
1) There is potential for a phone to be restricted from using speedcalls and thus 9+911
2) Why bother the operator on misdials?
Admittedly, those are minor complaints.
**********************************************
What's most important is that you realise ... There is no spoon.
1) There is potential for a phone to be restricted from using speedcalls and thus 9+911
2) Why bother the operator on misdials?
Admittedly, those are minor complaints.
**********************************************
What's most important is that you realise ... There is no spoon.
dryaquaman
Vendor
kwbMitel,
Thanks for the response.
How would you restrict a user from system speed dials?
I can only think of Maximum digits dialed but that would restrict ARS also.
As for dialing the operator, it was just a convenient place to dump the call. In theory, no one would dial 911*. But also, I like to keep the operator awake. <g>
Dry Aquaman
Thanks for the response.
How would you restrict a user from system speed dials?
I can only think of Maximum digits dialed but that would restrict ARS also.
As for dialing the operator, it was just a convenient place to dump the call. In theory, no one would dial 911*. But also, I like to keep the operator awake. <g>
Dry Aquaman
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