911 not working on BCM

[adanMtz]

Hello,
I am having problems with the emergency 911 from a BCM.
I checked the filters, acrive sets and active physical lines but the way i see it there are no restrictions.
is there something I am missing?
The users cant call out 911, using a 9 911 or 911.
they get a message on the display: invalid format.
apreciate all your help.

 

[911guru]

There is a great guide on Nortel.com for BCM ESA at

http://www116.nortel.com/docs/bvdoc/bcm/bcm_esa_tech_guide.pdf

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&handle=911guru

 

[acewarlock]

adamAtz: This is the PBX Forum, you want the BCM Forum.




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