911 Call information

[RossV]

I have a CSE1000S on Release 4.5 I was wondering how to get it to dump some detail to the history file when someone calls 911. I have it on one of my other sites but it was configured long before I was hired here. I looked through the administrator NTP's and couldn't find anything.
Here is an example of what I'm looking to see in ld 22 when I do a phst. I pulled this one out of a switch that was already configured.


% OSN000 CUST 0 911 CALL ALERT
%
%
% TIME: 17:12:54 SEP 14, 2008
% NAME: Mick
% ORIG DN: 6528
% LOC: ACD
%
% DES: 6528
% SET: IP SET
% TER RTMB: 0-68 ACOD: 5400
% CALLED#: 911
% CALLING#: 6528
%
% OSN000 RECORD END

 

[johnpoole]

that looks more like a ld 117 prt sel 500 then a hist file.. does the working switch have e911 features turned on?

john poole
bellsouth business
columbia,sc

 

[RossV]

It's a ld 22 capture but the working switch is a CSE1000S on 5.0 so OSN is tagged as a user on the ADAN. The working system does have e911 turned on. Is there a different option in 4.0 that would give me a similar message into the history file?

 

[johnpoole]

only if the rls 4 has e911.. if not what i have done in the past is dump cdr to a file.. 'then run a script that waits for 911 and pages security

john poole
bellsouth business
columbia,sc

 

[Avaya911PLM]

eTelemetry offers a free trial of their LENS product.
Screen pops, email and SMS notifications from the CS 1000.

http://locate911n.com

Also if ESA is not properly set-up you won't get those nice ESA OSN messages on the console or in the history.

--
Fletch

Nortel Emergency Services PLM

http://nortel.com/e911