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8x24 will not retain programing 1

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alphil

Vendor
Dec 12, 2007
39
US
I an old 8x24 with SW DR5. It keeps reverting back to defaults when unplugged. Could an on board battery be dead? If so were will it be located?
 
I know customers can be pretty tight with their purse strings, but it sounds like it's time to replace the cabinet, anyway.

I've got a few customers with 824's with the same trouble. I've band-aided the problem with a UPS, but they really don't want to spend the money to upgrade.

Good luck.
 
the embarassing thing is that you can do a CICS replacement for around 3 grand to the cust, how many trouble calls would that cover?

----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com

 
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