8x24 DR5 Caller ID problem or not

[moh210383]

Is it normal that the caller id on a DR5 824 (with a M8 module) only appear on the first set that answer the call. If that set transfer the call to someone else, the caller ID don't come up on that extension. I need some light on that one

Thanks a lot

 

[curlycord]

No

Its normal that only one set can see caller id before answering, otherwise any transferred call will show caller ID.
Or if a set presses F811 on the intial inbound call before picking up the call it will see the caller ID.

In Option 9 of Admin you usualy tell reception to be the Auto Caller ID set, then you add other sets to say they are allowed caller ID if I recall right.




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curlycord

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