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8550 paper jam, but there is NO JAM!

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cowman20

Technical User
Jun 11, 2008
1
US
Does anyone know how to get around the paper jam message? The display says there is a paper jam but we've cleared all the paper on everything that we can open without unscrewing screws and taking the printer apart. Turned it off, unplugged it, plugged it back in and it still says paper jam... Any ideas?
 
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