850 says media JAM - but I cleared it-- HELP! 1

[jb4home]

help...
have an 850 that's giving me media jam error....
I had a page wrapped around the upper feed assembly...which i finally cleared...
now (since i've reasembled) it's still giving me a media jam error...
but there's nothing there... any clue so I can override the jam code...
and see if there really is anything wrong...
or did the paper jam tear-up the sensor... where is ther paper jam sensor...

tks
jb

 

[chaosinc]

i'm not really framiliar with this model, but it sounds to me like you have a dirty or missaligned sensor in the area where you had the jam.

knoweldge is power, spread the power

 

[jb4home]

can anyone give me a clue to where the sensor is?
or an override to at least see if the sensor is bad so I can determine if/what's bad? tks!
if not... i'm ready to part this thing out.... 850 dp - with only 25,000 prints on it... what a shame...

 

[datscolor]

If there was a sheet of paper wrapped around the preheater entry roller (below the chrome guide) and was removed by pulling, chances are the paper pass flag is dislodged or broken off. These are gravity held and paper pushes them up out of the interupter. If broken off, the printer still thinks there is paper in the path.

 

[jb4home]

chances are the paper pass flag is dislodged or broken off....
how can I tell....???
printer is sitting here on a side crendenza all disassembled...
waiting for the next 1/2 hour I can spare to look a it....

 

[jb4home]

Still hoping someone knows how to defeat that paper sensor?
Any suggestions?
tks!