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8400- not grabbing from tray 1 effectively 1

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nicksims

Technical User
Feb 13, 2005
212
US
I'm using a card stock, 4x9. Printing quantities of 100 each time. After about 150 or so, it has a tough time "grabbing" the next piece. The grey, rubbery wheel just spins over the page. I give the page a little nudge and it will then feed through.

This happens regardless of the quantity of sheets.

We are in Denver and our laser (hp 4550) has a tough time with the low humidity and static issues. That room now has a humidifier and it works far more reliably. Could the rubber wheel be affected by static?

Could the paper too smooth?
Is there a way to clean the wheel? It does not look dirty, but I don't want to mess up the part with the wrong solution.
Does the rubber wheel lose its "tackiness" and need periodic replacement?

Anyone with this experience?
 
Xerox recommends using packaging tape, sticking it to the roller, and then pulling it off, to clean the rollers. I hope this helps. Have a nice day!!!
 
I love it when a simple, basic answer like packing tape works.

I think the card stock we were using may have been leaving a slight residue or buildup on the roller.

Thanks!
Nick
 
Your welcome. Have a nice day!!!

P.S. How much snow did you guys get this year? We got none. Which makes me sad. :(
 
Currently, a dusting yesterday, more coming tomorrow. Mountains for the most part have been getting quite a bit, especially compared to the last couple of dry years. I'm hoping for some spring skiing. Bring on the storms!
Nick
 
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