The service manual for this printer shows this error as a Black Ink Jam. From the manual, it states:
The Black ink-melt heater is on, but ink does not seem to be dripping. Check that the ink stick is able to advance in the chute. An ink stick jam will be reported three times before an ink-melter fault is declared.
Most likely the ink stick is not making contact with the heating element. Try reloading the black ink.
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