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8100 constant tone when using account codes

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baldwincl

IS-IT--Management
Feb 1, 2008
125
US
We have an 8100 at a lawyers office who uses account codes to bill their customers. The problem is that after you enter the account code and start dialing the number in there is a constant tone (higher pitch than dial tone) that you have to dial through and never breaks until you enter 7 digits.

NTAC is at a loss so I wanted to see if anyone here has seen this problem before we change out the CPU.

 
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