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800 Number not accepting digits

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manswar

Technical User
Oct 19, 2010
72
US
Hi friends,

i have a 800 number where users call and enter the 7 digit ext to reach the rep or person they are looking for.

But this seems to be not working.

Can any one suggest what could be the issue.

Regards,
Sam
 
There could be any number of reason why. But for anyone to be able to help you need to give additional detail.
Have you done a list trace tac "tac number of the TG this call would ride in on" to see where the call fails? If so post the information.
What happens when you call the number? posting the vector would help.
What has changed on your system?
 
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