8.0 (44) 9508 Phone 'Please Wait' on one extension

[altmank]

When plugging this phone into a particular extension it will just get stuck on 'Please Wait' while plugging it into others it will come up just fine. :/
The extension has a 4424D plugged in currently which works without issue.

Any ideas?

 

[jamie77]

power cycle the module in question, or the 500 if it is on board. Sounds like an issues with upgrading (even uf it doesn't need it), it can get stuck if that port has done an upgrade previously.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[tlpeter]

I think you need to reboot the IP500.
Right now there is a different phone connected on it and the IP Office has always been stubborn when this happens.
It just does not upgrade phones on ports that already have upgraded phones.
In this case it is a bit different but it does not harm to try a reboot.


BAZINGA!

I'm not insane, my mother had me tested!

 

[altmank]

This morning after a generic reboot the following are showing up in system status:

Also, none of the 9508 phones work now.

 

[tlpeter]

What happens if you plugin the old 44XX?
when that one works what happens when you plugin the 9508?


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

You need to reformat and recreate the SD card then put the config file back on from a backup (in the manager folder), the card has got corrupted

 

[amriddle01]

Here is his picture (I can't see it, I get a red X)

 

[abdullamahmud]

can you please provide your monitor log? just open the monitor wait one minutes capture it and paste it here.

 

[altmank]

This is what Monitor throws if I remove and insert the System Card.

52472978mS PRN: SMXFS: This is a SD 2.0 card,0
52473198mS PRN: SMXFS: This is SDHC card
52473199mS PRN: SMXFS: IT'S SD/SDHC CARD
52473200mS PRN: SMXFS: Sector Number is 762C00
52473200mS PRN: SMXFS: Sector Size is 200
52473201mS PRN: 0000 03 53 44 53 44 30 34 47 80 a0 c5 c6 fa 00 9b 03 .SDSD04G..ÅÆú...
52473201mS PRN: Manu:3 Oem:SD Prod:SD04G rev:128 sernum:a0c5c6fa date:11/2009
52474090mS PRN: ASBC. Second Watermark is Invalid
52474090mS PRN: Card Inserted into System SD Slot: 3219357696 bytes free of 3956801536 bytes capacity
52477833mS PRN: SMXFS: DirEntry is invalid,0
52477874mS PRN: SMXFS: DirEntry is invalid,0
52477889mS PRN: SMXFS: DirEntry is invalid,0
52477889mS PRN: SMXFS: Create File entry failed
52478409mS PRN: LoadControl: Marked For NAND Boot
52478409mS PRN: WARNING:
52478409mS PRN: Card verification: Write to System SD Card directories FAILED, raising an alarm
52478409mS PRN:
52478410mS PRN: \system\backup failed

 

[altmank]

A consultant has suggested I pursue a System SD Card recreate but to avoid a reformat as that can erase a key licensing file.

 

[amriddle01]

The consultant is wrong, make sure you have a copy of the config, open Manager (with your card inserted into a card reader), use Manager to format and then recreate the card, than name the config file config.cfg and put back in the primary folder on the SD card

 

[tlpeter]

Andy is right.
Sometimes the directories or files get corrupt.
A format by manager and a recreate by manager will do the trick.

BAZINGA!

I'm not insane, my mother had me tested!

 

[jamie77]

Just avoid formatting through Windows. that will screw it up!

Jamie Green

Football is not a matter of life and death-It is far more important!!!!