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8.0(15) EVM AA ShortCodes disappeared
- Thread starter slim187m
- Start date
- Thread starter
- #2
RodneyMcSnow
Technical User
Have you tried to resend (upgrade) the files to the ip office and also the embedded voice mail to ensure that nothing is corrupt?
Was there any other firmware on this system or is this the only firmware.
Was there an upgrade at all?
Was there any other firmware on this system or is this the only firmware.
Was there an upgrade at all?
- Thread starter
- #4
I do believe the system was upgraded from 7.0 to 8.0 about a year ago; at least that is what the Customer is telling me. They said they've had issues with getting garbled audio from the recorded greetings and Avaya told them to upgrade, however they still experience the garbled audio occasionally, of which they just reboot and the problem disappears. Not sure if this has always been the issue as I am now the tech to manage the system.
RodneyMcSnow
Technical User
May want to try another system upgrade using the same firmware in case something is corrupt
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- #6
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