7970 Issues

[BaseBall2000]

We have 3 different sets 1- 7970, 1-7960 and 1-7940. Each is configured exactly the same (CSS, partitions and the like),Maximum Number of Calls is set to 4, Busy Trigger is set to 1, as we want incoming calls to ring Line 1 and if busy, Forward busy to line 2…Now here is my problem you answer a call on the 7970 and the second call to that extension goes to VM , no indication that there was a second call (visual or Call waiting)…The 7960 and 7940 work fine place a call to the extension, answer, second call rolls to the second line….CCM 4.1(3) ….BUG???

 

[BaseBall2000]

WOW! Looks like I am the only one w/ this Issue....Opening up a Case w/ Cisco...I will let you know what they say

 

[iptuser]

Have you tried setting to busy trigger to 2 ? so only on the 3rd call does it go to VM

 

[BaseBall2000]

I tried that, we are trying to get the 2nd call to go to to be presented to the second line...Works on 7950 and 7940????
Also tried Phone Load P00307020300 and that default is TERM70.6-0-3SR1S...No dice w/ either one...If you can think of anything esle please let me know...I will update w/ any thing I find out...Thanks!!

 

[iptuser]

We are using TERM70.7-0-2SR1S with no problems