Resetting the Phone Lock Password for a Locked Phone
When a user has locked the phone and forgets the password, try using the default password, "12345."
If you cannot unlock the phone by using the default password, then you must call the Cisco Technical Assistance Center (TAC) to have the phone reset to factory defaults.
You can also use the Cisco 7920 Configuration Utility after enabling the USB port to reconfigure the phone. See "Using the Settings Wizard" section.
John Lever
Telecommunications
Richland School District Two
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