I have a remote office which uses our Unity 2.4 server located in a central site. When the remote site tries to access thier voicemail they cant hear anything. Sometimes this works but majority it doesnt. They have to dial the full DDI number in order to retrieve messages.
When analysing this I can see the phone is ringing Unity using port 16384. All other devices such as 7960 use random port number such as 32768 etc etc and thier voicemail is working perfectley!
Please help
When analysing this I can see the phone is ringing Unity using port 16384. All other devices such as 7960 use random port number such as 32768 etc etc and thier voicemail is working perfectley!
Please help