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76400b upgrade and SFC Release Orders

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dgillz

Instructor
Mar 2, 2001
10,043
US
My customer just upgraded from 76300c to 76400b. The release Shop Order process went from 5 to 6 minutes to 17 to 42 minutes.

Exact has a copy of the database and cannot reproduce the problem. I also have a copy of the database and I can reproduce the problem on my laptop. This means that the issue is environmental, not data-related.

We have had the same experience on multiple machines. Exact is at a loss (although their systems people are looking at this) and so am I.

Has anyone run into this? Or for that matter do you have any suggestions?

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

"What version of URGENT!!! are you using?
 
Run the MSL Checker ? Possible missing index. There are some really good people in the systems group, they should be able to get it.
 
Yep did that. If indexes were the problem then Exact would have experienced it as well.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

"What version of URGENT!!! are you using?
 
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