750c plus plotter will not print

[deintinis]

I am trying to install a 750c plus plotter onto a new WinXP Pro workstation. I am using the LPT port. When I turn the computer off and on, it recognizes the new hardware and starts the installation. I am using drivers I downloaded from HP's site. After the printer is added and I try to plot or print a test page, it errors out before the printer starts recieving data.

Has anyone had this issue.

I am also thinking about just using the jetdirect card. Does anyone have instructions for setting this up?

Thanks

 

[netmanrick]

What's the error? In the plotter properties,ensure that the spooler is using the pc for additional swap/memory.

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[deintinis]

I already changed the spooler to use the pc for memory. I am not sure what the error is. There is not an error number or anything. When I send the print I see the status box pop up from the taskbar saying that their was an error printing to the specified device.

 

[netmanrick]

Does the plotter display show a error message or number.Does the recieving led stop flashing after the error?

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[deintinis]

It does not even get to the plotter. The plotter says 'Ready for Media'.

 

[netmanrick]

Has a test plot generated from the plotter properties menu
ever worked?

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[deintinis]

When I first installed the plotter on the machine, the test plot worked to a 8.5x11 size. Than, when I went into ACAD to try to plot, it went into receive mode for 40minutes without printing anything. I blew the printers away and reloaded another set of drivers from the HP site. Now, I cannot even print a test page. I know I am getting connection to the printer because when I boot up with the printer installed, my machine recognizes that their is new hardware and begins the installation.

Thanks

 

[netmanrick]

This is a good one.Can you set up the plotter to use the jet direct card,ie; ethernet ?
Have you tried another parallel cable?
We use ethernet(jet direct card) to plot.
Have you tried a configuration plot from the plotter control panel?
When you power up the plotter does the selftest successfully complete? Does the media(paper) successfully load?
I'm trying to get the low-level problems out of the way.

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[PTrudeau]

Dientinis,

You may want to search/post on the autodesk site newsgoup, if you haven't already. discussion.autodesk.com or through the autodesk site.

Pat