7406e cordless

[puss1946]

My customer has a nortel mics with an avaya 7403e cordless that goes dead as soon as it is taken off the charger. the hand set shows battery fully charged when in charger and the battery has been replaced. Has the handset gone bad.It has been working for a couple of years.

Thanks

 

[curlycord]

....or the charger/power supply.

Suggest you test all 3 with a meter
Battery - to see if charged
Power Supply - to see if has the required voltage to the charging cradle
Charging Cradle - to see if has the required voltage from the pins



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[allworxguy]

Typical symptom. Battery is dead. Not holding charge.

Marv ccna

 

[curlycord]

In case it stuck in sleep mode:

https://www.tek-tips.com/faqs.cfm?fid=7876

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[puss1946]

I tried two fully charged batteries and neither one will activate the handset. When I place it in charger it will initialize but will turn off completely when removed form charger.

 

[Firebird Scrambler]

I had this problem when first working on the Avaya 3730 DECT phones. Having never installed one before, I couldn't figure out why a brand new phone out of the box wouldn't work when removed from the charger.

This was AFTER I had pulled out the small plastic sticker from the cover that covers the battery connectors.

It wasn't until a while later than a colleague broke silence and told me that you still had to connect up the battery onto the phone.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.myfreesites.net

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