6x16 Nortel CID 1

[wboba]

I have one very old 6x16 phone system. It does not show CallerID on incoming calls and I can't find any settings for it in "Config". I am wondering, does it support CID at all ? And if yes, where do I configure it ?

Software version shows "30DBG04"

W.

 

[misseditbythatmuch]

It supports it, but you need extra hardware to capture the caller id, a c6 unit (or in a pinch, a m8).

http://www.tek-tips.com/viewthread.cfm?qid=1507625

http://www.tek-tips.com/viewthread.cfm?qid=1460477

 

[misseditbythatmuch]

Also, I think the software needs to be not less than DR5.

The C6 and M8 are also known as CII (Caller Identification interfaces).

 

[misseditbythatmuch]

Your software looks like it may be DR2. If so, I believe you need to up your software to DR5 (swap out cartridge). The 616 cabinet, though, will be ok.


To designate the one set where caller id will automatically show, go to:

Call Services
“Auto Call Info” – press SHOW
“Show line:” – enter a line number (01-03)
“Line xx:” – None or enter a DN number (21-28)
“Line xx: yy” – repeat for each caller ID line

Each line can autoshow on one station only, but other stations can still Feature 811.