Happy Holidays all!! We are considereding changing from the Mitel 6510 to NuPoint. Anything i should know about, ask about.. Anybody have a pdf they could email so i could review indepth?
TheMitelGuy, This whole thing came about after trying to upgrade the to the most recent Version of the 3300's. We had a DND issue (with direct ext.'s from outside) that is somewhere in between the 6510 and the 3300. Our phone Vend. is trying to work in into our maint. contracts and our purchase of another 3300. sorry to get off the topic a bit. Right Now we don't have the email part set up but would like to get our VM's in our email.. We are still looking for the Pro's of doing it. We need some way of presenting it to the owners.
I think I assisted you with this issue before? No?
The NuPoint is very powerful. Some would say that the 6510 is more powerful. I guess its how you look at it.
The NuPoint works on a thing called "bits." Every feature, every function, every event is a bit. You can turn bits on and off, making the NuPoint EXTREMELY configurable.
On the flipside the 6510 has a lot of functionality. Not as configurable (more on/off style), however it's very feature rich.
I will be honest, the 6510 is not a Mitel product, but has been adapted (install wizard) and branded to look as a Mitel product.
Keep in mind when you move to a NuPoint you can only integrate with your messaging server in two capacities - Microsoft Exchange Only OR SMTP forwarding. There is no integration for Lotus or other e-mail platforms.
The functionlaity coming out in Rls 12 of NuPoint is very cool. Brings the NuPoint inline more with the 6510. I cannot at this time discuss the functionality that will be introduced (sorry, seems rude to bring it up and then not say anything), but I can say, look at the major features of the 6510 and then know that NuPoint will support them.
As a final question, why did your vendor not get the DND fixed? Can they not call Kanata (support) for assistance? If it's a bug, it can be DPARd and a patched provided.
If you have specific questions about NuPoint, please let us know.
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