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6160 UPiQ and callback

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Mitelpassion

IS-IT--Management
May 2, 2005
1,153
ZA
Hi,

has anyone configured the UPiQ (updated position in queue and estimated time before being answered) as well as callbacks in the 6160.?

Tried this last week but failed to get it working. Followed the manual to the letter but am sure that I missed something cause it's not working.

Any guidance is appreciated.
 
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