616 with Flash 2.0.10

[Techstream]

We recently ran into a train wreck where this system lost power and all of it's settings. We have configured the system to go to voicemail after 3 rings, however when we attempt to program the night service button and activate it voicemail does not pick up any calls. I have double checked that the AA is set to N for all lines. Any ideas?

 

[curlycord]

Do F985 and record vmails ext/DN #
Make sure that number is the only member in your night service group.


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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[Techstream]

Call me dumb but I am not able to find any night service groups in the system, what menu am I looking for?

I have Gen admin > service modes > next > Name1:night / evening / lunch with evening set to manual trunk answer :Y, and Extra-Dial: none

 

[curlycord]

Gen admin > service modes > Ring Groups maybe

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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[Multimedium]

The 6x16 software doesn't have Ring Groups. Instead, for each line, there is a list of Ringing Sets.

If I remember correctly, the path to get there is something like B. General Admin > 6. Service Modes > [Night] > Ringing Sets > [Line 1].

 

[norstarboy125]

Your on the right track, just make the control set the extension that has the night/service button, make the vm dn the only extension as a ringing set etc. It's a 616 so the software is pretty basic so not to many options to get it working right.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer