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616 and ACD application

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econotel

Vendor
Feb 23, 2007
60
US
Have a client with a 616. They take reservations and are getting busier and are in need of a full ACD enviroment.

I was tld that we cna add a Call Pilot and ACD software or purchase the software key for ACD Pro.

Any suggestions in regards to adding an ACD enviroment for this small clinet using their existing KSU?
 
Best bet is to purchase a CICS/CP Bundle to replace existing system. You will get latest software and they work well together and will also have remote access for you.




 
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