Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

616 and ACD application

Status
Not open for further replies.

econotel

Vendor
Feb 23, 2007
60
US
Have a client with a 616. They take reservations and are getting busier and are in need of a full ACD enviroment.

I was tld that we cna add a Call Pilot and ACD software or purchase the software key for ACD Pro.

Any suggestions in regards to adding an ACD enviroment for this small clinet using their existing KSU?
 
Best bet is to purchase a CICS/CP Bundle to replace existing system. You will get latest software and they work well together and will also have remote access for you.




 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top