6140 DNIS

[chobin]

hi
I use 6140 to popup Call Contact (Call Caller & DNIS)
Is there any way that Returned the number of digit (DNIS) , The figure rises to four.
Now the figures is 3.
Thank you for answer...

 

[chobin]

There is nobody to help me..

 

[Billz66]

I think that your english will need to be improved before anyone will be able to help as its hard to understand what you are asking ?

If I never did anything I'd never done before , I'd never do anything.....

 

[LoopyLou]

Agreed. You have the older Prairie Fyre multimedia contact center. You get a screen pop when the agent is presented with a call but beyond that I have not got a clue what you are asking.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[chobin]

OK
Lets me explain more...
We use 6140 software to pop up call information.
In the Call Pad page -called telephone number- DINS returners 3 Digits of Called caller's Customer.
I want to return 4 Digits.
For example :
Caller's Telephone number : 48321025
Called's Telephone Number : 48031-111
We just see 111,so We want to see 1111 (4803-1111).

Pleas see attachment.

 

[LoopyLou]

What is your carrier providing? For example we receive 3 digits of a DID telephone number from the carrier. What I mean is when someone dials 604-555-1212 we only receive 212 from the carrier that we point to extension 3212 by programming the 3300 to add the digit 3 infront of all incoming digits. So how many digits are you recieving from the carrier.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.