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6100

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blackberry1980

Technical User
Jan 22, 2009
98
GB
Anyone know if there is a password recovery for the contact centre management software ?
 
Which application we are talking about. There is a way to reset it if you have got physical access to the system running 6100
 
1. You must have access to the local Windows desktop, i.e. you can login as a system administrator to the server.
2. You need to download and install Microsoft SQL Server Management Studio Express
3. Run SQL management studio and connect to SQL server using system credentials.
4. Navigate to Databases->CCMData->Tables->dbo.tblConfig_Attributes_User_Employee
5. Right click on table name and select Open Table
6. Passwords on clear text at your service
7. Enjoy
 
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