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56xx sets on R11, do they work? 1
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Thx, Was this tested by you intrigrant?
I see a patch was issued for digital 24xx sets to make them work on 10.1 SP2, curious to know if it's simply the firmware is missing for 56xx sets or if they are completely broken on R11. (like feature/programmed buttons don't work) There are a crap load of customers with 56xx and 54xx sets.
I see a patch was issued for digital 24xx sets to make them work on 10.1 SP2, curious to know if it's simply the firmware is missing for 56xx sets or if they are completely broken on R11. (like feature/programmed buttons don't work) There are a crap load of customers with 56xx and 54xx sets.
They do 'work' but not supported. 24xx say they are supported but I've also been told by Avaya pre sales that they are not.
10.1.2 broke the buttons on these sets, but R11 they seem OK again.
Not supported, but no other upgrade path on an older system that R10+ now so no choice for older customers at all unless they fork out for all new phones. At that point they start looking at other systems so could lose the customer altogether.
Jamie Green
[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer
10.1.2 broke the buttons on these sets, but R11 they seem OK again.
Not supported, but no other upgrade path on an older system that R10+ now so no choice for older customers at all unless they fork out for all new phones. At that point they start looking at other systems so could lose the customer altogether.
Jamie Green
[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer
intrigrant
Systems Engineer
We experience different, only customers who are already in the process of changing system will do so. It is just a trigger for them.jamie77 said:
But it is depending on your company to keep the customer by advising them and sell another system.
Most customers who change system wants to migrate to a "cloud" solution which is told to be far superiour above a home system which is (depending on their needs) in most cases not true.
We provide cloud solutions too and can choose from a mix of brands but onle the expensive ones can deliver what they promise, but then the price is higher in the long term as upgrading the IPO and buying new sets.
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