I am having a issue with 2 5621 IP Phones with VPN enabled to a Kentrox, I setup the phones and connected them remotely via the vpn, worked fine in the states but when they plugged them into the location in canada we get discover 10.93.0.7 on one and the other has an error "gate keeper is empty". we have 2 other phones in canada and they work fine, all these phones are at different locations in canada, any ideas??
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
5621 IP phone VPN connected to a Kentrox
- Thread starter IPOguy
- Start date
I had an Issue with an Internet Provider that was Filtering Packets with QoS Values of DSCP AF41 Which is the SIG DSCP 34 in the LAN/VOIP tab. We had to Alter it to use AF31 or SIG DSCP 34 and from there on out the VPN phones worked. This was only happening with the one Provider. Other Providers didn't have this issue.
Making the Change didn't affect the other providers either.
Scott<-
Making the Change didn't affect the other providers either.
Scott<-
- Thread starter
- #3
- Status
Similar threads
- Locked
- Question
- Locked
- Question