5604 DECT SIP Transfer 1

[danramirez]

Hi Guys,

How do I make a simple call transfer from a 5604? I have already programmed a second key as multicall with the same DN.

Thanks a lot, regards,

Daniel

http://www.hatkana.com

http://www.wtelecom.com

 

[Supernova99]

Looks like it can only be done via the 'in call menu'
Below is from the 5604 docs

5.7 In Call Menu

In Call Menu is a configurable menu in the handset. The purpose of the In Call Menu is to
provide a user friendly access to system dependent functionality during a call such as:

• Start a new call during a conversation
• Switch between calls
• End a call
• Transfer a call
• Transfer to a new call
• Make a conference call
• Activate call back
• Sending call waiting
• Open Contacts
• Send DTMF
• Viewing DECT information
• Turning the microphone on/off

The menu is described in the Mitel 5604 Wireless Handset User Guide.

Note: It is also possible to configure own In call functions, see 5.7.1 Configure Own In Call
Functions, or create a shortcut to a certain In call function, see 5.7.2 Create/Hide a Soft Key to
an In Call Function.
Ask your supplier for example templates that will configure the in call menu for your PBX.

5.7.1 Configure Own In Call Functions

Besides the default In call functions, it is possible to define 10 extra system specific call
services by codes. The codes can be programmed with digits 0-9, #, *, P – pause, H – hook (auto
disconnection) and U – the handset prompts for user input with the possibility to enter
numerical characters (procedure call).

1 Select Systems > System X > PBX Settings > In call functionality > General purpose X.
2 In the Name field, enter the name to be displayed in the In call menu.
3 In the Data field, enter the applicable code to be used for the function.
4 Click "OK" to save the settings.

Tip: Your supplier may have a template example that will configure the In call functions menu
for the PBX.

5.7.2 Create/Hide a Soft Key to an In Call Function

It is possible to configure the right Soft key as a shortcut to a certain In call function, or hide the
Soft key. By default, the right Soft key is configured as R-key.

Create a Soft Key to an In Call Function

1 If needed, configure the In Call functionality to be used. See 5.7 In Call Menu. This is not needed if the Loudspeaking function or R-key shall be used.
2 Select Systems > System X > PBX Settings > In call functionality > Soft key Right
3 In the Name field, enter a descriptive name of the Soft key. This is not needed if the functions Loudspeaking function or R-key shall be used.
4 In the Function drop-down list, select the function to be used.
5 Click "OK" to save the settings.

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[Supernova99]

Also this from the handset guide

Transfer

1. Press "More".
2. Select "New Call".
3. Dial the number to which you want to transfer the call and then press "Call".
4. Do one of the following:
• to make a blind transfer, select "Release" to hang up and connect the other two parties.
• to make a supervised transfer, wait for an answer, announce the transfer, and then select "Release" to hang up and connect the other two parties.
• to terminate the transfer and return to the held call, press "More" and then select "Call Swap".

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[danramirez]

Supernova, I managed to transfer calls using the information from the handset guide. However, no In-Call menu whatsoever. Did you get that information from MOL Documentation?

Thanbks a lot, Cheers,

Daniel

http://www.hatkana.com

http://www.wtelecom.com

 

[danramirez]

for the conference to work the Feature Access Code *80 has to be programed on the 3300.

Thanks a lot Supernova

http://www.hatkana.com

http://www.wtelecom.com

 

[Supernova99]

Thanks Dan glad you got it sorted.

Yes the docs were on MOL

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