5550 IP Console with Record-A-Call 1

[Mitelmike2010]

Hi Guys,

Does anyone know it you can record the 5550 IP console with record a call. The customer wants to set it up so all calls are recorded and then forwarded to an email addy.

Thanks in advance for your assistance.

Regards,

MitelMike2010

 

[Mitel_specialist]

Sorry MitelMike this is not possible:
Record-a-Call is only available on some phones; see Feature Availability below for more information. It is not supported on the 5550 IP Console or SIP phones.

 

[DoubleUT]

The only way to record calls on the 5550 is through SRC.