I have a 3300 MXe running 4.0 SP2 with a 5550 console. The console was originally set up at a personal user's workstation which is logged on/off, restarted, etc. on a daily basis (i.e. not the ideal installation).
We don't have a receptionist in the traditional sense that would be stationed at the console all day to take full advantage of the 5550, calls to this are instead re-routed to various users and a cordless phone if not answered initially. The only thing they even use the 5550 for I found, is for manually changing Day/Night service at the beginning and end of their shifts.
Of course the problem having it on a user's normal workstation, is that when 5550 console is closed such as logging off or restarting, it puts the system into Night 1 service. I wanted to know if it was possible to disable this feature of the console and instead leave the system in Day service even when the console on the PC is closed.
We don't have a receptionist in the traditional sense that would be stationed at the console all day to take full advantage of the 5550, calls to this are instead re-routed to various users and a cordless phone if not answered initially. The only thing they even use the 5550 for I found, is for manually changing Day/Night service at the beginning and end of their shifts.
Of course the problem having it on a user's normal workstation, is that when 5550 console is closed such as logging off or restarting, it puts the system into Night 1 service. I wanted to know if it was possible to disable this feature of the console and instead leave the system in Day service even when the console on the PC is closed.