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5550 BLF Names?

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EPearson

IS-IT--Management
Jan 29, 2010
56
US
I am adding NEW BLF appearences on the 5550 Console. When I select edit and add a new extension the name doesn't show but the extension number does... it says " no name 6223" It seems like the names aren't being synced.
 
Check for multible entries in the telephone directory. I'm guessing there is a second entry that has no name.

Craig
 
Are you using the Additional Database Fields whereby the names are maintained in a .CSV file?

Probably yes, find the file and add the name/number

**********************************************
What's most important is that you realise ... There is no spoon.
 
I am using the additional database fields via CSV file but I don't think they use it....If I choose not to use the CSV what other option do I have. Thanks
 
If you turn off the ADF the name will be read from the Tel Dir.

With ADF on it requires a spreadsheet or No Name will appear.

**********************************************
What's most important is that you realise ... There is no spoon.
 
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